Shipping & Returns

SHIPPING POLICIES:

Items are made and shipped within 5 - 10 business days of receiving payment. We ship FREE with orders over $100 within the USA using USPS Priority and provide a tracking number with each order (this also comes with free insurance up to $50). International buyers, please email me before your purchase if you would like alternative shipping methods that include tracking and insurance so I can invoice you accordingly.

RETURN POLICIES:

Since our products are handmade-to-order, we do not offer refunds of any kind. We happily except exchanges, though! Please contact us about any exchanges within 20 days of receipt of your item. Returned for exchanged items must be in the original brand new condition, unused, and unworn.

All returns and exchanges must be approved beforehand.  Once Backwood Leather Stitchings has approved your return, we will send you further instructions about the logistics.

Customer is to pay shipping both ways on exchanges.

We will accept order cancellation within 24 hours of order placement. After 24 hours and up to 48 hours, there will be a cancellation fee of 50%.  After 48 hours, cancellations will not be accepted.



NOTE: We are not responsible for items once they have shipped.